Next Generation CRE/FM – Technology Driven Innovation

Conference Agenda

Pre-Conference

Monday, November 5th, 2018 

7:00-9:00 pm - Pre-Conference Welcome Reception at the Marriott Opera Ambassador Hotel , Paris

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Day 1

Tuesday, November 6th, 2018 

8:30-9:00 am - Registration & Breakfast

9:00-10:00 am - Plenary Session 1: WeWork’s Disruptive Real Estate Strategy – Technology Driving Workplace Experience

Ronen Journo, Senor Vice President Enterprise Strategy, WeWork

WeWork is one of the world’s fastest growing private companies, focused on providing collaborative, community-based workplace environments to individuals, small businesses and blue-chip corporations. In less than 10 years, WeWork has upended the flexible workplace environment. One of the fastest-growing segments of WeWork’s market is the corporate sector. WeWork’s phenomenal growth and success rests upon a unique workplace platform and solution. In particular, we will learn about the community and technology strategies that underlie WeWork’s approach to workplace – the unique intersection of social networks, shared economy, technology, community building and Real Estate. In this “must attend” presentation, WeWork will present it's data-driven, customized approach to designing, building and operating enterprise companies' spaces to support their strategy and vision.

10:00-11:00 am - Plenary Session 2:  Key Trends Facing CRE/FM Today

Rakesh Kishan, Managing Principal, Trascent

This session will focus on key trends facing the corporate real estate and facilities management (CRE/FM) industry today. The session will cover how corporations are approaching key issues confronting them – technology strategy, search for next generation value to the corporation, business uncertainty and volatility, regulatory and financial accounting changes and driving the workplace experience. A key focus of the discussion will be on how technology trends will shape the workplace of tomorrow – from augmented or virtual reality, artificial intelligence, social networking and cloud computing.

11.00-11.30 am - Break

11.30 am-12.40 pm - Plenary Session 3: Supplier Executive Panel - The Supplier Viewpoint Ahead

MODERATOR Rakesh Kishan, Managing Principal, Trascent
PANELISTS Maureen Ehrenberg, President Global Facility Management Services, JLL 
Stephen Grant, CEO International FM, ENGIE
Andrew Price, Group Chief Commercial Officer, ISS
Stéphane Roger, SVP Finance Global Corporate Services, Sodexo
Paul Saville-King, President Enterprise Accounts, CBRE

In this unique and candid panel discussion, senior executives from top CRE/FM service providers will present their points of view on the current state of the market and engage in an open and lively discussion of current trends, challenges, lessons learned and best practices in designing effective, productive and win-win outsourcing relationships. A key focus will be on next generation sourcing strategy and how and where the industry is placing bets and what this means to the end-user.

12:40-2:00 pm - Lunch

2:00-3:00 pm - Plenary Session 4: The Deal is Signed, Now What? Early Observations from Transition & Governance – Key Issues to Prepare For

MODERATOR Jade Khodr, Managing Director, Trascent
PANELISTS Udo Grimmelikhuizen, Senior Manager Facility Operations, Coca Cola
Stuart McAllister, EU RUS & CIS Property Leader, General Electric

In this session, the panelists will discuss post-contract signature experience in transition and early governance. The session will focus on how key elements of the contract are operationalized during transition and early governance. The session will cover both contractual issues– such as how to implement inflation adjustments or asset transfers – as well as operational issues – such as how to ensure reports (KPIs, scope, spare parts, etc.) are operationalized effectively during transition and early governance.

3:00-4:00 pm - Plenary Session 5: Negotiating Complex FM Contracts - A "Mock" Negotiations Approach

Mark Prinsley, Partner, Mayer Brown

Andrew Stewart, Partner, Mayer Brown

IFM contracts are increasingly becoming complex to both negotiate and implement. In this important session, Mayer Brown will highlight key parts of the contract in an increasingly data compliance and automation driven CRE/FM industry. In addition, they will “role-play” mock negotiations, representing both supplier and client positions. The interactive mock negotiations will highlight complexities faced in structuring complex FM contracts and how to protect your interests in a high stakes negotiations environment.

4:00-4:30 pm - Break

4:30-5:30 pm - Plenary Session 6: Driving Workplace Experience Through Technology

Frédéric Prevot, Global Head Facility Management, Sanofi

In this session, Sanofi will present their journey in developing a Workplace Technology role and mandate within the organization that led to the creation of technology tools to drive workplace experience. Highlights of the presentation will showcase how FM can play a role in defining technologies that interface with I/T and supplier systems to drive functionality and client experience. Sanofi will demonstrate how a global FM “app” simplified services, boosted health, safety and wellness and created a positive user experience. A key part of the presentation will focus on defining the various elements needed to enable the success of the program – social networking/Sanofi community, FM working with creative prop-tech partners and taking an end-user perspective to solutions.

5:30-6:00 pm - Optional Facility Tour - WeWork La Fayette

6:30-9:30 pm - Cocktail Reception and Main Conference Dinner

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Day 2

Wednesday, November 7th, 2018 

8:00-8:30 am - Breakfast

8:30-9:30 am - Plenary Session 7: LEGO’s Global IFM Strategy & Implementation – Lessons Learned

Line Ørnstrup, Director, Head of Global IFM,  LEGO

In this presentation, LEGO will highlight its approach to IFM across EU, APAC, and LatAm that included office space and highly specialized manufacturing facilities. LEGO formulated and implemented its global IFM strategy from Billund, Denmark. Key factors were picking a single global supplier, optimizing the organization, and building a supplier governance team with the right competencies. LEGO will highlight key lessons learned from a global FM solution to date and how the strategy adapted to FM markets of different maturities – China, Mexico, EU, etc.

9:30-10:30 am - Plenary Session 8: Third Generation Sourcing Strategy In a Multi-Divisional, Multi-Regional & Multi-Stakeholder Environment

Ross Grierson, Senior Procurement Director, GSK

GSK has a complex portfolio comprised of manufacturing, offices and labs across different divisions. In this presentation, GSK will highlight how to build a global IFM sourcing strategy across a complex stakeholder environment, and key steps to building alignment around a common course of action. In addition to multiple divisions, each with its own priorities, the sourcing strategies were at different levels of maturity – some were third generation, while others were in the midst of implementing first generation. GSK will outline how market intelligence, alignment workshops, stakeholder objectives and FM operations lessons learned, were central to defining and obtaining stakeholder sign-off to GSK’s third generation sourcing strategy.

10:30-11:00 am - Break

11:00 am-12:00 pm - Plenary Session 9: Pricing in Practice

Rakesh Kishan, Managing Principal, Trascent

Consistently top rated, this session provides unique objective insights into contract pricing strategies and real-world practical perspectives and challenges. The session will not only focus on how pricing strategies are structured, but also highlight how these are put into practice and the realities of what happens next. The discussion will provide highlights from recent negotiations, points of friction to avoid and lessons learned. Data benchmarks and emerging pricing models will also be shared.

12:00-1:30 pm - Plenary Session 10: Digital Workplace Technology Workshop 

Stephen Grant, CEO International FM, ENGIE
Harry Mylonadis, International FM Head of Technology and Innovation, ENGIE

In a novel session, ENGIE will present a hands-on discussion on how to frame the technology strategy for the FM executive and how corporations can approach the technology requirements of the digital workplace. ENGIE, a leading global supplier in the industry has made investments in technology over the last several years. ENGIE will highlight the impact of FM technology in different areas, including smart buildings, predictive maintenance and analytics, Engie Labs, and the future of FM in an increasingly connected manufacturing environment.

 1:30-2:30 pm - Lunch and End of Conference