Next Generation CRE/FM – Technology Driven Innovation
This year’s conference theme is: Next Generation CRE/FM – Technology Driven Innovation
The conference, will profile:
• Shift towards quality of FM services and a greater focus on the use of technology to drive efficiency as well as greater employee engagement.
• Key learnings from CRE/FM outsourcing as corporations enter second and third generations of their outsourcing arrangements.
• How technology is redefining value in CRE/FM.
This is an end-user and invite only event.
Monday, November 5th, 2018
7:00-9:00 pm - Pre-Conference Welcome Reception at the Marriott Opera Ambassador Hotel , Paris
Tuesday, November 6th, 2018
8:30-9:00 am - Registration & Breakfast
9:00-10:00 am - Plenary Session 1: WeWork’s Disruptive Real Estate Strategy – Technology Driving Workplace Experience
Ronen Journo, Senor Vice President Enterprise Strategy, WeWork
WeWork is one of the world’s fastest growing private companies, focused on providing collaborative, community-based workplace environments to individuals, small businesses and blue-chip corporations. In less than 10 years, WeWork has upended the ﬂexible workplace environment. One of the fastest-growing segments of WeWork’s market is the corporate sector. WeWork’s phenomenal growth and success rests upon a unique workplace platform and solution. In particular, we will learn about the community and technology strategies that underlie WeWork’s approach to workplace – the unique intersection of social networks, shared economy, technology, community building and Real Estate. In this “must attend” presentation, WeWork will present it's data-driven, customized approach to designing, building and operating enterprise companies' spaces to support their strategy and vision.
10:00-11:00 am - Plenary Session 2: Key Trends Facing CRE/FM Today
Rakesh Kishan, Managing Principal, Trascent
This session will focus on key trends facing the corporate real estate and facilities management (CRE/FM) industry today. The session will cover how corporations are approaching key issues confronting them – technology strategy, search for next generation value to the corporation, business uncertainty and volatility, regulatory and financial accounting changes and driving the workplace experience. A key focus of the discussion will be on how technology trends will shape the workplace of tomorrow – from augmented or virtual reality, artificial intelligence, social networking and cloud computing.
11.00-11.30 am - Break
11.30 am-12.40 pm - Plenary Session 3: Supplier Executive Panel - The Supplier Viewpoint Ahead
MODERATOR Rakesh Kishan, Managing Principal, Trascent
PANELISTS Maureen Ehrenberg, President Global Facility Management Services, JLL
Stephen Grant, CEO International FM, ENGIE
Andrew Price, Group Chief Commercial Officer, ISS
Stéphane Roger, SVP Finance Global Corporate Services, Sodexo
Paul Saville-King, President Enterprise Accounts, CBRE
In this unique and candid panel discussion, senior executives from top CRE/FM service providers will present their points of view on the current state of the market and engage in an open and lively discussion of current trends, challenges, lessons learned and best practices in designing effective, productive and win-win outsourcing relationships. A key focus will be on next generation sourcing strategy and how and where the industry is placing bets and what this means to the end-user.
12:40-2:00 pm - Lunch
2:00-3:00 pm - Plenary Session 4: The Deal is Signed, Now What? Early Observations from Transition & Governance – Key Issues to Prepare For
MODERATOR Jade Khodr, Managing Director, Trascent
PANELISTS Udo Grimmelikhuizen, Senior Manager Facility Operations, Coca Cola
Stuart McAllister, EU RUS & CIS Property Leader, General Electric
In this session, the panelists will discuss post-contract signature experience in transition and early governance. The session will focus on how key elements of the contract are operationalized during transition and early governance. The session will cover both contractual issues– such as how to implement inflation adjustments or asset transfers – as well as operational issues – such as how to ensure reports (KPIs, scope, spare parts, etc.) are operationalized effectively during transition and early governance.
3:00-4:00 pm - Plenary Session 5: Negotiating Complex FM Contracts - A "Mock" Negotiations Approach
Mark Prinsley, Partner, Mayer Brown
Andrew Stewart, Partner, Mayer Brown
IFM contracts are increasingly becoming complex to both negotiate and implement. In this important session, Mayer Brown will highlight key parts of the contract in an increasingly data compliance and automation driven CRE/FM industry. In addition, they will “role-play” mock negotiations, representing both supplier and client positions. The interactive mock negotiations will highlight complexities faced in structuring complex FM contracts and how to protect your interests in a high stakes negotiations environment.
4:00-4:30 pm - Break
4:30-5:30 pm - Plenary Session 6: Driving Workplace Experience Through Technology
Frédéric Prevot, Global Head Facility Management, Sanofi
In this session, Sanofi will present their journey in developing a Workplace Technology role and mandate within the organization that led to the creation of technology tools to drive workplace experience. Highlights of the presentation will showcase how FM can play a role in defining technologies that interface with I/T and supplier systems to drive functionality and client experience. Sanofi will demonstrate how a global FM “app” simplified services, boosted health, safety and wellness and created a positive user experience. A key part of the presentation will focus on defining the various elements needed to enable the success of the program – social networking/Sanofi community, FM working with creative prop-tech partners and taking an end-user perspective to solutions.
5:30-6:00 pm - Optional Facility Tour - WeWork La Fayette
6:30-9:30 pm - Cocktail Reception and Main Conference Dinner
Wednesday, November 7th, 2018
8:00-8:30 am - Breakfast
8:30-9:30 am - Plenary Session 7: LEGO’s Global IFM Strategy & Implementation – Lessons Learned
Line Ørnstrup, Director, Head of Global IFM, LEGO
In this presentation, LEGO will highlight its approach to IFM across EU, APAC, and LatAm that included office space and highly specialized manufacturing facilities. LEGO formulated and implemented its global IFM strategy from Billund, Denmark. Key factors were picking a single global supplier, optimizing the organization, and building a supplier governance team with the right competencies. LEGO will highlight key lessons learned from a global FM solution to date and how the strategy adapted to FM markets of different maturities – China, Mexico, EU, etc.
9:30-10:30 am - Plenary Session 8: Third Generation Sourcing Strategy In a Multi-Divisional, Multi-Regional & Multi-Stakeholder Environment
Ross Grierson, Senior Procurement Director, GSK
GSK has a complex portfolio comprised of manufacturing, offices and labs across different divisions. In this presentation, GSK will highlight how to build a global IFM sourcing strategy across a complex stakeholder environment, and key steps to building alignment around a common course of action. In addition to multiple divisions, each with its own priorities, the sourcing strategies were at different levels of maturity – some were third generation, while others were in the midst of implementing first generation. GSK will outline how market intelligence, alignment workshops, stakeholder objectives and FM operations lessons learned, were central to defining and obtaining stakeholder sign-off to GSK’s third generation sourcing strategy.
10:30-11:00 am - Break
11:00 am-12:00 pm - Plenary Session 9: Pricing in Practice
Rakesh Kishan, Managing Principal, Trascent
Consistently top rated, this session provides unique objective insights into contract pricing strategies and real-world practical perspectives and challenges. The session will not only focus on how pricing strategies are structured, but also highlight how these are put into practice and the realities of what happens next. The discussion will provide highlights from recent negotiations, points of friction to avoid and lessons learned. Data benchmarks and emerging pricing models will also be shared.
12:00-1:30 pm - Plenary Session 10: Digital Workplace Technology Workshop
Stephen Grant, CEO International FM, ENGIE
Harry Mylonadis, International FM Head of Technology and Innovation, ENGIE
In a novel session, ENGIE will present a hands-on discussion on how to frame the technology strategy for the FM executive and how corporations can approach the technology requirements of the digital workplace. ENGIE, a leading global supplier in the industry has made investments in technology over the last several years. ENGIE will highlight the impact of FM technology in different areas, including smart buildings, predictive maintenance and analytics, Engie Labs, and the future of FM in an increasingly connected manufacturing environment.
1:30-2:30 pm - Lunch and End of Conference